You can obtain a parts list and manual on-line through toolservicenet.com
Please visit Toolservicenet.com. In the search you will enter the model of the product.
Click on the item you wish to view. A box will pop up asking you for the type number on your tool. You will need to enter this type number to proceed. The type number is next to, or below, the model number on your tool. Once you enter the type number the next page under the diagram is the option to view the PDF of the manual.
Comments
4 comments
That is BS. Why do I need to pay for a user's manual?
I created an account just to come on here and say this is B.S.!!!! Here is A great opportunity for a company to support their customers and offer a small thank you and have the manuals online for their customers! Instead you make your customers pay a 2nd time to get a manual? I guess since you already got the money, you no longer give a bleep?! I have been a very loyal Black and Decker customer and that ends today since you can't support me I'm not going to support you! I will make sure to spread the word about how black and decker offers no support and has no service for their customers!! I know little Ole me won't damage your big cold hearted company too much but I'll do my best to ask everyone I talk to to also tell their friends and family! It would have taken black and decker no time and no expense to offer customers the manuals. Instead I do hope that you lose allot of business for not servicing your customers! Shame on you!!
And I quote “That is BS. Why do I need to pay for a user's manual”? I have been a loyal Black and Decker customer for 45 years. Thank you for giving me a list of your other products. I will never buy another one.
B&D was always an option I considered, as I said: "was". I'll be sure to share my experience. In closing, F' you very much.
Please sign in to leave a comment.