Support
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Activity overview
Latest activity by Support-
Support created an article,
Cordless B&D Vacuums CFM rating
Examples of vacuums are CHV1410L and BDH2000L. There is no formula conversion from Air Watts to CFM. These metrics use different tests to calculate and require special equipment to do so. We use ai...
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Support created an article,
Who should I contact to give feedback about blackanddecker.com?
We value your feedback, good or bad, and would like the opportunity to continue to improve our services. Please chat us (see chat on the bottom right side of the screen), submit a form (navigate to...
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Support created an article,
What is the warranty on BLACK+DECKER® products?
Please go to the product page to view the item's warranty.
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Support created an article,
Do I need to create an account to register my product?
Yes, you must create an account in order to register your product in your MyAccount page.
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Support created an article,
Do I have to create an account to purchase items on blackanddecker.com? Or can I checkout as guest?
You are able to checkout as a guest. However as a registered user, you gain additional features including access to your order history, order status, and ability to register the product you purchased.
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Support created an article,
I'm having trouble finding information that I need. Who do I contact?
To reach blackanddecker.com Customer Service, please chat with us (see the chat on the bottom right side of the screen), submit a form (navigate to "Support" > "Send us a message"), or give us a ca...
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Support created an article,
What payment methods can I use to make a purchase?
We offer all major credit cards as well as third-party payment features.
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Support created an article,
Not all the items I ordered from blackanddecker.com were received. What should I do?
If you ordered multiple items from blackanddecker.com, you may receive your items in multiple deliveries. You will receive shipping confirmations and order status information via email. You can al...
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Support created an article,
Can I ship items ordered from blackanddecker.com internationally?
No, we only ship to areas that are serviceable by UPS. We do not offer international shipping, and we do not ship to US territories, PO boxes, re-shippers, or package forwarding services. We do no...
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Support created an article,
I need to change the shipping information related to my order. How do I do this?
If you placed an order and need to update the shipping address, please cancel the order and place a new order with the correct shipping address. Please note that to cancel an order you must be a re...