FAQs
This category contains a US FAQs collection
E-Commerce
- I never received an item I ordered through blackanddecker.com. What should I do?
- How do I contact Customer Service?
- What is your return policy?
- How do I cancel my order that was placed on blackanddecker.com?
- Where is my order? - blackanddecker.com
- Who should I contact to give feedback about blackanddecker.com?
WARRANTY INFORMATION
MyBLACK+DECKER ACCOUNT
SERVICENET
- Can I buy Black and Decker parts online?
- How can I get a parts list or manual for my tool?
- How to check the repair status of my tool
- How to check my parts order status on ToolServiceNet?
- Why do I keep receiving a prompt to Verify My Address when the information I've entered is correct?
- What's the return policy on parts ordered from ServiceNet, the parts department or a factory service center?
PRODUCT INFORMATION
TECHNICAL DOCUMENTATION
- Do you have an (M)SDS for Stanley Black & Decker Lithium Batteries over 100 Watt Hours?
- Is there a MSDS for the battery in the ASI500 inflator?
- Is there an MSDS available for the NiCAD battery?
- Is there an (M)SDS available for Lithium Ion Batteries?
- Is there a MSDS for Black & Decker sealed lead acid battery?
- Is there an MSDS for BLACK+DECKER Cutting Fluid ? 60151 and 60152.
GENERAL
- Who can I contact for support with my BLACK+DECKER under cabinet LED lighting product?
- Who can I contact for support with BLACK+DECKER compact appliance?
- Who can I contact for support with my BLACK+DECKER kids toy?
- How can I look up a Canadian service center near me?
- Even though I've confirmed that I have the correct catalog/model number for my tool, why can't I seem to find it on Servicenet?
- What is the PSI on the BDPH400 paint sprayer?