You can obtain a parts list and manual on-line through toolservicenet.com
Please visit Toolservicenet.com. In the search you will enter the model of the product.
Click on the item you wish to view. A box will pop up asking you for the type number on your tool. You will need to enter this type number to proceed. The type number is next to, or below, the model number on your tool. Once you enter the type number the next page under the diagram is the option to view the PDF of the manual.
Comments
7 comments
That is BS. Why do I need to pay for a user's manual?
And I quote “That is BS. Why do I need to pay for a user's manual”? I have been a loyal Black and Decker customer for 45 years. Thank you for giving me a list of your other products. I will never buy another one.
I created an account just to come on here and say this is B.S.!!!! Here is A great opportunity for a company to support their customers and offer a small thank you and have the manuals online for their customers! Instead you make your customers pay a 2nd time to get a manual? I guess since you already got the money, you no longer give a bleep?! I have been a very loyal Black and Decker customer and that ends today since you can't support me I'm not going to support you! I will make sure to spread the word about how black and decker offers no support and has no service for their customers!! I know little Ole me won't damage your big cold hearted company too much but I'll do my best to ask everyone I talk to to also tell their friends and family! It would have taken black and decker no time and no expense to offer customers the manuals. Instead I do hope that you lose allot of business for not servicing your customers! Shame on you!!
B&D was always an option I considered, as I said: "was". I'll be sure to share my experience. In closing, F' you very much.
Complete and utter crap. I've had a B&D cordless drill for years that my wife gave me for our first christmas. After years of faithful service it now needs either a new motor of brushes. So instead of “look for parts for your tool here” I get “go to this other website and look for your tool there.” Except every single part for my tool is listed as discontinued and the motor doesn't even have a part number. Is this what corporate America has done to customer service and the right to repair? I guess I'll have to look for the parts I need on the Chinese junk store website, but this will be my last tool from Black & Decker. Count you money this quarter *ssholes, because if I have anything to say about it there won't be any more next quarter.
Why can't I downloaded a copy of a manual for a product I have already bought. What flavour of late stage capitalism is this? Am I mistaken or was this something that existed in the past.
Just a tip for anyone else looking for manuals. Lookup your product on Amazon I found the manuals available to download there. And then never buy black and decker again
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