Even though I've confirmed that I have the correct catalog/model number for my tool, why can't I seem to find it on Servicenet?

ServiceNET offers parts lists and interactive exploded views for most products. However, information for products that are significantly old and/or obsolete may not be available. In these cases, please contact your chosen Black and Decker Service Center directly for assistance. You can find the nearest one according to your location here. 

Additionally, please note that on ServiceNET, all products are referenced by their official distribution model numbers. Therefore, if you are having a difficulty locating your model number on the site, you can give a call to our customer service team at 1 (800) 544-6986, so our representatives can help you with that.