Black & Decker does not manufacture either product.

For more information, please contact IRobot, the company that manufactures the unit.

Roomba Robotic Floor Vac Inquiries:
Thinking about buying Roomba?
Call toll-free (866)-4-ROOMBA (1-866-476-6622)
(Hours of operation are M-F, 9 a.m. - 7 p.m., Saturday, 9 a.m. - 6 p.m. ET)
Have a Roomba and want help with it?
Send an e-mail to: roomba-support@irobot.com or call toll-free (877) 855-8593
(Hours of operation are M-F, 9 a.m. - 7 p.m., Saturday, 9 a.m. - 6 p.m. ET)
For infomercial order status:
Call (800) 660-2659, Monday to Friday, 7 a.m. - 5 p.m. PT.
Please have your order number in hand.
For press inquiries:
Contact the public relations department at roomba-pr@irobot.com or Rachel Loya of A&R Partners at rloya@arpartners.com, or by calling (650) 762-2903
If you're a retailer and interested in selling Roomba, send an e-mail, including the number of stores, the approximate number of units you are interested in, and brief information about your experience to: distribute-roomba@irobot.com
Corporate Offices:

Corporate Headquarters
iRobot
63 South Avenue
Burlington MA 01803
Phone: 781-345-0200
Fax: 781-345-0201
info@irobot.com
M-F 9 a.m. - 5 p.m. EST

iRobot Distribution Center
1235 Jefferson Davis Highway
Crystal Gateway One
Suite 505
Arlington VA 22202
Phone: 703-414-5255
Fax: 703-414-5254
ndussault@irobot.com
M-F 9 a.m. - 5 p.m. EST

Western Campus
iRobot West
3485 Sacramento Dr, Suite C
San Luis Obispo CA 93401
Phone: 805-544-3436
Fax: 805-544-3437
info@irobot.com
Please direct ALL general information calls to our Corporate Headquarters

Media Contacts (Corporate Headquarters)
Nancy Dussault
iRobot
63 South Ave
Burlington MA 01803
Phone: 781-345-0200 x3323
Fax: 781-345-0201
ndussault@irobot.com
M-F 9 a.m. - 5 p.m. EST