Support
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Activity overview
Latest activity by Support-
Support created an article,
BHFEA420J - Replacement battery
The BHFEA420J is an integral vacuum and the battery is not replaceable. If your unit has stopped working, please contact the designated support team for your location.
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Support created an article,
BCHV001C1 - Suction power
The suction power for the BLACK+DECKER BCHV001 is not listed. Please refer to your local Service Team for further assistance.
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Support created an article,
Can the batteries also be recycled?
The reviva™ internal battery design enables easy removal for when the tool is ready for recycling.Batteries must to be recycled in an environmentally friendly way which can be done at a local recyc...
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Support created an article,
What is the packaging made from?
The reviva™ packaging is made from 100% recycled card and is, in turn, 100% recyclable.
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Support created an article,
What are BLACK+DECKER®’s sustainability goals?
The reviva™ range is our latest step in creating more sustainable products, in line with our company’s Environment, Social & Governance (ESG) strategy. As part of Stanley Black & Decker, our ESG s...
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Support created an article,
What is Stanley Black & Decker’s Environment, Social & Governance (ESG) strategy?
Stanley Black & Decker’s purpose – For Those Who Make the World – helped launch an ESG strategy that tied the company’s purpose with the United Nations Sustainable Development Goals. While the comp...
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Support created an article,
Are the tools as strong and durable as their ‘non-recycled’ equivalents?
Yes, the reviva™ tool housings are built from Tritan™ Renew, which is as tough and resilient as standard plastics.
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Support created an article,
Why have you introduced a range of recycled tools?
With lifestyles becoming more eco-friendly, we know that our customers are looking for more sustainable solutions for their home. BLACK+DECKER® is committed to building a more sustainable future, a...
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Support created an article,
How to correctly insert the handle into your BLACK+DECKER® steam-mop™
Attaching the handle:- Slide the bottom end of the handle into the top end of the steam mop body until the handle connector button clicks into place. The line under the arrow on the pole will sit...
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Support created an article,
Can You Purchase 110volt Chargers To Use On UK Building Sites?
Unfortunately in the UK, we do not have 110 volt chargers available.