Support

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Latest activity by Support
  • Support created an article,

    BHFEA420J - Replacement battery

    The BHFEA420J is an integral vacuum and the battery is not replaceable.    If your unit is malfunctioning, please contact our support team at: Phone: 1 (800) 544-6986Website to start chat: https://...

  • Support created an article,

    BCHV001C1 - Suction power

    The MAX suction power of the BCHV001C1 is 5.92KPa.

  • Support created an article,

    How is the recycled content certified?

    The recycled material is certified through a third-party mass balance allocation process (via ISCC [link:https://www.iscc-system.org/]).

  • Support created an article,

    Can the tools be recycled themselves once they are no longer needed?

    Yes, the material they are made from (Tritan™ Renew) is fully recyclable. To return the products for recycling, please visit https://service.blackanddecker.co.uk/BD/GB/en-GB/Article/GetArticle?code...

  • Support created an article,

    Can the batteries also be recycled?

    The reviva™ internal battery design enables easy removal for when the tool is ready for recycling.We are creating and implementing programmes for battery and end-of-life tool recycling, and will be...

  • Support created an article,

    What is the packaging made from?

    The reviva™ packaging is made from 100% recycled card and is, in turn, 100% recyclable.

  • Support created an article,

    What are BLACK+DECKER®’s sustainability goals?

    The reviva™ range is our latest step in creating more sustainable products, in line with our company’s Environment, Social & Governance (ESG) strategy. As part of Stanley Black & Decker, our ESG s...

  • Support created an article,

    What is Stanley Black & Decker’s Environment, Social & Governance (ESG) strategy?

    Stanley Black & Decker’s purpose – For Those Who Make the World – helped launch an ESG strategy that tied the company’s purpose with the United Nations Sustainable Development Goals. While the comp...

  • Support created an article,

    Are the tools as strong and durable as their ‘non-recycled’ equivalents?

    Yes, the reviva™ tool housings are built from Tritan™ Renew, which is as tough and resilient as standard plastics.

  • Support created an article,

    Why have you introduced a range of recycled tools?

    With lifestyles becoming more eco-friendly, we know that our customers are looking for more sustainable solutions for their home. BLACK+DECKER® is committed to building a more sustainable future, a...