Support

To reach blackanddecker.com Customer Service, please chat with us (see the chat on the bottom right side of the screen), submit a form, or give us a call at 800-465-6070.

To reach blackanddecker.com Customer Service, please chat with us (see the chat on the bottom right side of the screen), submit a form (navigate to "Support" > "Send us a message"), or give us a ca...

To reach blackanddecker.com Customer Service, please chat with us (see the chat on the bottom right side of the screen), submit a form (navigate to "Support" > "Send us a message"), or give us a ca...

Go to the login page of My Account and select the Forgot my password link.

To turn off automatic notifications, like order status and shipping tracking information, please navigate to your MyBlackandDecker account. From there, select MyAccount, and then select Preferences...

To turn on automatic notifications, like order status and shipping tracking information, please navigate to your MyBlackandDecker account. From there, select MyAccount, and then select Preferences....

If you are not satisfied with your order, you have 60 days to return your item from the date of purchase. To initiate a return, please contact Customer Service through chat (see the chat on the bot...

The following shipping policy information applies to orders placed through blackanddecker.com: Orders $49 and over ship UPS Ground for free and orders under $49 ship for $5 within the 48 contiguou...

To reach blackanddecker.com Customer Service, please chat us (see the chat on the bottom right side of the screen), submit a form (navigate to "Support" > "Send us a message"), or give us a call at...

We apologize for any trouble you are having with your order.  Cancellations on blackanddecker.com are allowed within 30 minutes of placing an order by logging into your account and going to your or...