Support

Spares parts can be purchased from one of our Spart Part Agents who can deliver to most areas of the UK. Details of these can be found below; Fixit Power Tools  on 01492 531999 North West England -...

It is not possible to use a charger purchased in the USA using the UK electrical system Cordless tools purchased in the USA charge on a different voltage to the UK. US mains power supply is 110vol...

We would recommend an initial charge of 4-6 hours to ensure that the cells are completely topped up. Each charge thereafter will depend on the capacity of the battery. Once the battery is fully cha...

If you are experiencing charger failure, your batteries should be tested for correct voltage. When a charger fails, it could be due to the fact that one of the batteries has a shorted cell, which c...

Please refer to the instruction manual for best cleaning advice, no special chemicals are required.Please click here to download instruction manuals for the UK. If you are in the Republic of Irelan...

Spares parts can be purchased from one of our service centres.Please use the following web site to locate your nearest service centre in the UK and ROI- https://service.blackanddecker.co.uk/BD/GB/e...

If the charger detects a weak or damaged battery, the charging indicator (24) will flash red at a fast rate.Follow these steps:  Re-insert the battery (22). If the charging indicators continues fl...

The blower attachment is only available for use with the GW200.Your nearest service agent will be able to supply you with the required parts.Please click here to locate your nearest service centre ...

Neither brand are available to purchase in the UK. Please contact Porter Cable / Delta in the US for all spares queries. Alternatively please click here for our US support site.

• Remove the flexi vac from the upright• Now on the upright unlock the brush bar cassette by pressing the button on the side and lift out the cassette.• Turn the cassette  upside down and lift the ...