Air Humidifier Screen Display
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Hello,
I just got the 6.0L Air Humidifier, installed it, when I switched it on, it is working but the screen keeps showing (Lo), is that a problem? the water level up to the line indicated inside the device, so not sure what is the issue and I couldn't find what it means in the booklet.
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Hello Mariam Our customer service team has contacted you to provide you with further assistance, please check your email for a response. Thank you and have a great day!
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Yes I didn’t get any info on the error code.. juts hey we forwarded your message to another team who didn’t reply yet, that’s not an assistance.
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Hey Mariam please be patient with us as we work toward a resolution.
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So the Black and Decker team on all their channels are not knowledgeable and couldn't provide the answer. It turns out to be something simple. Anyone interested to know the information, I did a search on google to find out if other brands have similar display code so here you go this is the answer:
Lo: Indicates the measured humidity is less than 30%, this is normal, so once the room's humidity is above 33% the display starts to read the number.
Please educate your employees, and include this info in your manuals instead of wasting the time of your customers.
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