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  1. BLACK+DECKER
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  3. E-Commerce

E-Commerce

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  • I never received an item I ordered through blackanddecker.com. What should I do?
  • How do I contact Customer Service?
  • What is your return policy?
  • How do I cancel my order that was placed on blackanddecker.com?
  • Where is my order? - blackanddecker.com
  • Who should I contact to give feedback about blackanddecker.com?
  • What is the warranty on BLACK+DECKER® products?
  • Do I need to create an account to register my product?
  • Do I have to create an account to purchase items on blackanddecker.com? Or can I checkout as guest?
  • I'm having trouble finding information that I need. Who do I contact?
  • What payment methods can I use to make a purchase?
  • Not all the items I ordered from blackanddecker.com were received. What should I do?
  • Can I ship items ordered from blackanddecker.com internationally?
  • I need to change the shipping information related to my order. How do I do this?
  • Where can I find promotional codes or special offers?
  • The promotion code I have does not work. What should I do?
  • My order arrived damaged. What should I do?
  • What gift and gifting services are offered through blackanddecker.com?
  • I was charged the wrong amount for an item ordered through blackanddecker.com. What should I do?
  • How do I reset my account password?
  • How do I turn off notifications for my orders placed on blackanddecker.com?
  • How do I get notifications for my orders placed on blackanddecker.com?
  • What is your shipping policy?
  • How do I reach Customer Service for items ordered on blackanddecker.com?
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