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  1. BLACK+DECKER
  2. FAQs
  3. SERVICENET

SERVICENET

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  • Can I buy Black and Decker parts online?
  • How can I get a parts list or manual for my tool?
  • How to check the repair status of my tool
  • How to check my parts order status on ToolServiceNet?
  • Why do I keep receiving a prompt to Verify My Address when the information I've entered is correct?
  • What's the return policy on parts ordered from ServiceNet, the parts department or a factory service center?
  • How do I retrieve my ToolServicenet password or username?
  • How long will it take for my order to ship?
  • Who should contact if I need to exchange or return parts from a ServiceNet order?
  • Why can't I see the status of my order? (Tool ServiceNet orders)
  • Can I ship a SERVICENET order outside of the United States?
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