Tana Murray

Hello Renzo Orlandi We appreciate your loyalty to our brand and we are sorry to hear about the issue with BHHV315B. As per our records, our customer service team was able to assist you, if you need...

Hello Ian Williams We appreciate your loyalty to our brand and we are sorry to hear about the issue with GT25 Hedge Trimmer. As per our records, our customer service team was able to assist you, if...

Hello Iris Haas-Biel We apologize for the delay in contact from W Appliance.  I have escalated your ticket and someone will be contacting you soon.  We will be emailing you from the ticket as well....

Hello Duong Au Thank you for contacting us! We've opened a ticket with our customer service team and will work to resolve your issue. 

Hello ronaldarmacost and thanks for reaching out. As per our records, a member of our customer service team has been in contact with you.  I do want to provide you with this bit of information.   B...

Hello Akore Jepade and thanks for reaching out.  I am sorry to hear your trimmer is in need of parts.  The cutter actuator in the picture is part number 90567077 and can be found on Tool Service Ne...

Hello Megan Watson Thank you for contacting us! We apologize for the trouble you are having with your handheld vacuum and would like to help.  We've opened a ticket with our customer service team a...

Hello David Cowan and thanks for reaching out.  Both batteries are part of the 20V MAX* system and are compatible with BLACK+DECKER 20V MAX* tools. The LBXR20 has aa capacity of 1.5 Ah and the LBXR...

Hello Thomas Hardy and thanks for reaching out.  You are kind to help your neighbor.  I see you have been in contact with a member of our customer service team in Ticket #11303278.  They will reach...

Hello Kamal Kishore V and thanks for contacting us.  Here are a few troubleshooting tips that may help.  Turn Off and Unplug: Ensure the tool is turned off and unplugged for safety. Use the Wrench:...