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What is your return policy?

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  • Karli

    My whole set of tools are unusable because the charger is not charging batteries. I don't have the receipt anymore and accessories and chargers are not covered in warranty. I barely got to use it even a handful of times. Very unhappy with these products and the waste of my money. I'm can't afford these to fail right now as a single mom with alot of work. 

  • Diego Gonzalez

    On 3/19/23 I ordered through Amazon 1 B and D hand held vacuum 2Ah, power white (HNV220BCZ10ff). It does not charge from the charging dock. I'd like to return it to you to get it replaced with one that works. Too late to return it to Amazon. Please help with how to proceed.

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What is your return policy?