Please contact your designated BLACK+DECKER Service Center directly for further assistance with any exchange and/or return for a BLACK+DECKER ServiceNET order. Their information can be found on the pink packing slip that accompanied your order shipment. 

Please click here to find your local Factory Service Center. 

IMPORTANT: To ensure correct processing of your return or exchange, please make sure to follow the return/exchange directions listed on the back of the pink packing slip which accompanied your order shipment.