WHO TO CONTACT
If you have an extended warranty for any BLACK+DECKER product, claims should be filed through the party the extended warranty is held by.
DIFFERENCES BETWEEN EXTENDED WARRANTY AND MANUFACTURER WARRANTY
BLACK+DECKER does not offer extended warranties beyond the standard manufacturer's warranty, nor do we process such claims.
Extended warranties are most commonly obtained from the store where purchased, the credit card company it was purchased with, or in some instances- directly from an aftermarket extended warranty company.